Wholesale Group International Pty. Ltd. has the right to amend these terms and conditions without notice.

In browsing this website or purchasing products from this website, the purchaser accepts the following legal notice and terms and conditions of sale.

The products on this website are only available for sale to individuals who can make legally binding contracts.  The products are not available to any persons under the age of 18 and any other persons who are legally prohibited from entering into binding contracts. 

All information provided by Wholesale Group International Pty Ltd and or its director(s) are not guaranteed to be accurate or reliable.  

It remains the responsibility of the customer to confirm all technical aspects of the product(s) & that the product(s) is suitable.   Customers must test products on a small sample to ascertain that they are expectable for use with the customer's unique product and packaging, as the product does not work/ perform under all circumstances.  

To the extent permitted under law, Wholesale Group International Pty. Ltd. shall not be liable for any direct, indirect, incidental, special, and or consequential damages and to include collateral loss in profits related to the goods involving the use of our products and/ or services. 

The products features and specifications described on the website are subject to change without notice. E&OE.  

OxySorb and Wholesale Group International Pty Ltd name(s) are registered Trademark.  

Online Pricing: Wholesale Group International Pty. Ltd. pricing has been structured to ensure that you as a customer can get the best possible product for the best possible price. Our prices are there to ensure that you can buy directly from Wholesale Group International Pty. Ltd. Regardless of where you purchase Wholesale Group International Pty. Ltd., products we are here to standby our products and give you the service and support, our reputation for reliability and quality.   All invoices issued will include GST of the current rate of 10%. Should you require a copy of your invoice please contact us and we will be more than happy to send you a copy via emailing; info@wholesalegroup.com.au   All prices displayed on the website are subject to change at any time without notice and are subject to availability. E&OE.

Limited Time - Any product or online marketing labelled as "limited time" means that there is a limited time that we will hold the special for or until stock is sold out - whichever comes first.  

Payment: Wholesale Group International Pty. Ltd. has teamed up with PayPal for our online credit card payments. PayPal is known worldwide for safe and secure payments and their website has all the security measures to ensure your transaction is safe, smooth, seamless and totally secure. PayPal is a free service where customer payments can be made by MasterCard,  Visa or even from your own bank account. Click here to visit PayPal website: www.paypal.com   Returns Policy: Wholesale Group International Ltd will offer a 21 day return policy if the product is defective in any manner.  

Faulty or Damaged Goods: Where a product is faulty within the first 21 days after delivery or is already faulty upon delivery Wholesale Group International Ltd will replace or refund the faulty product under the following terms and conditions:    - Reasonable care of the goods must have been taken    - The goods must not be damaged by using them in a way they were not meant to be used    - You must contact Wholesale Group International Pty. Ltd. within 21 days of accepting delivery of the product with details of the fault or damage. This can be done by phoning (+61) 03 9909 7318 or emailing info@wholesalegroup.com.au advising if you require a refund or replacement.    - Any faults that occur outside this 21 day period will be handled as per our standard warranty terms and conditions: Warranty  

Refunds and Returns: In the event that you request a refund or replacement due to the above, you must ensure that the item is in the original packaging, and is in an “as new” condition. When the item is received “as supplied” including all parts and accessories a full refund will be issued in the form the original payment was made, or a replacement will be sent.  

Mailing List and Special Vouchers: From time to time Wholesale Group International Pty. Ltd. will release specials for limited times or limited stock. These sales can only be obtained through the use of our special voucher discounts. These vouchers will only be able to be obtained by being enrolled in our mailing list which we will contact you directly or through our participating magazine advertising.  

Privacy Policy Protecting your personal Information: Wholesale Group International Pty. Ltd., administers as many precautions as possible, technical, and physical to protect your personal information against loss, misuse, theft or any unauthorised use.   Our webpages use Secure Socket Layer (SSL) encryption on pages where personal information is collected, this protects the confidentially of your personal information when it is transmitted over the internet.   When setting up an account you will be asked to provide your personal information to allow Wholesale Group International Pty. Ltd. to identify you as the user and access to this account. We collect information, such as, name, address, date of birth, cookies, and email address. We do not collect your credit card information in any manner, we do not have any access to it, as we directly transfer you to a third party, PayPal.com to execute the payment process.   Wholesale Group International Pty. Ltd., does not sell your information to any other company, person or supplier.  

Secure Payment Wholesale Group International Pty. Ltd. Secure Payment Option Welcome and thank you for choosing Wholesale Group International Pty. Ltd. As part of our level of quality in products we also pride ourselves with very secure payment services. Wholesale Group International Pty. Ltd. has teamed up with PayPal to ensure that you have a safe and secure purchasing experience.   Using Visa/Mastercard/Paypal PayPal is an internationally known secure payment medium. With PayPal you can rest assured your transaction is handled with complete security and with the integrity needed to feel comfortable that your purchase will be handled properly and safely. Once your payment has been processed Wholesale Group International Pty. Ltd. will then promptly ship your goods to your address to ensure you have enjoyable experience with us. For more information about PayPal click here:  

Shipping: Wholesale Group International Pty. Ltd. makes every effort to ensure your product is carefully packed and shipped in a safe and secure manner. Our courier of choice is Australia Post’s eParcel service for orders under 20kgs.  Delivery to P.O Boxes are allowable using the Australia Post option. Our courier of choice for orders over 20kgs is Star Track Express. Please note that Star Track Express cannot deliver to post office boxes. It is important you choose a delivery address in which someone will be able to accept and sign for the delivery. Freight costs are always charged at the higher rate between the actual and cubic weight. All freight costs quoted on our website include all shipping, handling and insurance costs. All our products listed on this website are designed for Internet Sales only; we do not have a pick up options available. Freight rates will be based from the Melbourne warehouse. All freight charges applied include a handling fee within the freight bill. 

Wholesale Group International Pty. Ltd. endeavour to pick and pack your parcel for delivery within 1-3 business days from online purchase. Thereafter, Australia Post is liable for the speed of delivery. To the extend permitted under law, Wholesale Group International Pty. Ltd. shall not be liable for any direct, indirect, incidental, special, and or consequential damages and to include collateral loss in profits related to the goods involving the use of our products and/ or services

 

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